Frequently Asked Questions
If I want same-day delivery, by what time should I place my order?
To receive your order today, please place it at least 3–4 hours in advance, depending on product availability and location.
What is the earliest time I can get a cake delivered?
Our earliest delivery slot usually starts at 10:00 AM, but this may vary based on area and special requests.
Do you offer fixed-time cake delivery?
Yes, we provide fixed-time delivery. Simply choose the preferred time slot during checkout (additional charges may apply).
Does Keuchen Paradise offer midnight cake delivery?
Yes! We provide midnight delivery for selected locations. Pre-booking is recommended to secure the slot.
Do you deliver on Sundays and public holidays?
Absolutely. Keuchen Paradise delivers on Sundays and most public holidays, except where logistics are restricted.
Do you offer eggless cakes?
Can I add gifts or other items along with the cake?
Yes! You can pair your cake with:
Flowers
Chocolates
Greeting cards
Candles
Custom toppers
Gift hampers
Some ready-made combo options are also available on our website.
Can I include a personal message with the cake?
Of course! You can add a personalized message during checkout, and we’ll include it on a card or cake topper.
Can I order a customized cake?
Yes. We specialise in custom cakes, theme cakes, and designer cakes.
You can share your design/image with us through WhatsApp or email to get a quote.
What payment methods do you accept?
We accept:
UPI
Net Banking
Credit & Debit Cards
Wallet Payments
Major online payment gateways
(We do not store your card details.)
Do you offer Cash on Delivery (COD)?
Yes. We specialise in custom cakes, theme cakes, and designer cakes.
Currently, Cash on Delivery is not available. All orders must be prepaid for smooth processing.
Are delivery charges applicable?
Delivery charges vary depending on the delivery location, time slot, and type of service (normal / fixed-time / midnight).
You can see the exact fee at checkout.